Privacy Policy

Hot Streak Casino Privacy Policy

This policy explains how Hot Streak Casino collects, stores, and uses your personal data when you use our services, including our website, mobile app, and other digital platforms.

What we collect

We may collect the following information:

Contact details: name, email address, phone number
Account registration information: username, password (hashed), date of birth
Gaming activity: game history, bets placed, wins/losses
Device information: browser type, device type, screen resolution
Location data: country, region

How we use your data

We collect and process your personal data for the following purposes:

Account management: We need to store your account details to manage access to our services.
Gaming experience: Your gaming activity helps us improve the website and apps, as well as provide personalized promotions.
Marketing communications: We use your contact details to send newsletters, promotional emails, and other marketing materials.
Security measures: To prevent misuse of our services and protect against potential harm, we may verify your identity through government-issued documents.

Data sharing

We share some personal data with third-party providers:

Payment processors: We use external payment systems to facilitate transactions (for example, Neteller or Skrill).
Game developers: To improve gaming experiences and provide updates, we collaborate with game creators.
Third-party analytics tools: These help us track website usage statistics.

Data protection

To ensure the security of your personal data:

We store sensitive information (passwords) securely using encryption technologies like SHA-256.
Data is transmitted over HTTPS connections to prevent interception or eavesdropping.
Regular backups are made and stored on secure servers, adhering to PCI-DSS guidelines.

Your rights

Under UK's General Data Protection Regulation (GDPR), you have the following rights:

Access: Request your personal data for review or correction.
Correction: Update inaccuracies in your account information.
Erasure: Delete your account and associated data (please contact us to initiate this process).
Complaints: Report any concerns regarding our handling of your personal data.

Contact

If you have questions, requests, or complaints related to our Privacy Policy, contact us.

Policy updates

We may change our Privacy Policy to reflect new technologies or laws that affect how we handle your data. Changes will be clearly communicated via emails sent to registered users.

By using Hot Streak Casino services, you agree with these Terms and Conditions.