Responsible gambling

Hot Streak Casino is committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences, both financially and emotionally.

Self-Exclusion

If you feel that your gaming habits are becoming a problem or if you're worried about someone else's behavior, we encourage you to take control of your situation by self-excluding from the site. This will block access to all areas of the casino for a period of 6 months, which can be extended up to a maximum of 5 years.

To initiate self-exclusion:

1. Go to the "Responsible Gambling" section
2. Click on "Self-Exclusion"
3. Fill out and submit the form with your details

Please note that once you've opted for self-exclusion, it's not possible to reverse this decision during the selected period.

Deposit Limits

To ensure you don't exceed your budget, we recommend setting daily/weekly/monthly deposit limits through our cashier. These will restrict how much money can be transferred into your account within these timeframes:

• Daily: £10-£5,000
• Weekly: £20-£10,000
• Monthly: £50-£30,000

If you wish to adjust or remove your limit at any point during the selected period, please visit our "Responsible Gambling" section and make the necessary changes.

Reality Checks

To help prevent excessive gaming sessions:

1. Set reminders for yourself using the built-in timer on your device.
2. Schedule regular reality checks with a friend or family member to discuss your progress.

These tools can be particularly useful in tracking how much you're spending and staying within safe limits.

Cooling-Off Periods

To give yourself time to reassess your gaming habits, we offer cooling-off periods that allow you to step away from the site for 7-30 days. These pauses are designed to provide a break before re-engaging with our platform:

1. Go to the "Responsible Gambling" section
2. Click on "Cooling Off"
3. Select your preferred duration and confirm

Keep in mind that any bets or deposits made during this time will be cancelled automatically.

Permanent Self-Exclusion

If you find it challenging to resist gaming despite our support tools, we encourage you to consider permanent self-exclusion from the site:

1. Go to the "Responsible Gambling" section
2. Click on "Self Exclusion"
3. Select your preferred duration (up to 5 years)
4. Confirm

This option will block all access for good.

Links to Support Organisations

For those who may require additional support, we provide direct links to trusted organizations that specialize in problem gaming and mental health:

• GamCare
• GambleAware
• National Gambling Helpline